We offer flexibility that allows for a variety of counselling formats, including:
Face-to-face – This is when you make an appointment with a counsellor to see them in person. Appointments will be at your home or a safe location to discussion your support needs. Locations can be discussed at the time of your enquiry.
Video counselling – Connect from anywhere in Australia. Geography and commutes are no longer a barrier to getting the support you deserve.
What is Video Counselling?
Video counselling services allow people to receive online counselling via video conference and the session takes place ‘virtually’ using video and audio connection. You will be able to see and speak to the counsellor online, exactly as if you were sitting in front of them in an office, from the comfort of your home or preferred private location.
What can I expect from an online counselling appointment?
All online counselling appointments via MyTeams are as private as face-to-face appointments and measures are in place to ensure the video conference is secure. You will also need a quiet, private space for the duration of your session and your counsellor will also be in a private room. You will require a device that has both video and audio capabilities, and a reliable WiFi or broadband internet connection.
At the time of booking please advise what counselling option is best suited to your needs.